Returns & Exchanges

At Olavita Skincare, we want you to love your glow; if you are not completely satisfied with your purchase, we offer a 30-day return policy for most products in their original condition.

1

Initiate Your Request

Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring that all safety seals are intact and including a copy of your original packing slip.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your authorization.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing