Frequently Asked Questions

Everything you need to know about your Olavita glow.

Are Olavita Skincare products suitable for sensitive skin?

Yes, our formulas are dermatologist-tested and crafted with gentle, plant-based ingredients specifically designed to nourish even the most sensitive skin types without irritation.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund or exchange, provided at least 50% of the product remains.

Are your products cruelty-free and vegan?

Absolutely. Olavita Skincare is 100% cruelty-free and vegan. We never test on animals and do not use any animal-derived ingredients in our formulations.

How can I track my order?

Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless and secure checkout experience.